Our Guarantee

At Jolie Cheveux, one of the most important aspects of our company has to do with the guarantee that we offer each and every one of our customer. We offer a collection of the highest possible grade of Remy Hair Extensions  available to buy anywhere in the United States.

We understand that you see similar promises and statements from our competitors every day. However, Jolie Cheveux was formed solely to be an alternative to the many lies and deception that we noticed within the industry. So believe us when we scream “we get it”! We understand our customer's fears of spending your hard earned money on the product that simply doesn't live up to your expectations.

Our guarantee is simple  if you are not satisfied with your purchase, you can send your unworn hair back to us for a full refund within 30 days of purchase.


After 30 days, If you still feel like you are not getting what you paid for, we’ll do everything in our power to make it right. As long as your purchase hasn't been damaged or used in any way, we are more than happy to facilitate any returns you may want.

We are confident enough to offer such a generous guarantee because our hair extensions are of such high quality that our rate of return is quite low.

Free Shipping

At Jolie Cheveux we see it like this, If you’re willing to spend hundreds of dollars on our hair as opposed to everyone else, we are willing to pay for shipping. Our ship your hair within 1-2 business days from our warehouse in Dallas, TX.

First Rate Customer Service

Indulging in the Jolie Cheveux experience is more than just buying hair online from strangers. The way we treat our customers is the way we treat our friends or family.  You need to contact us for any reason,

We have a full-service support team that responds to possible issues 9-6 pm CST Monday-Friday and support tickets 24 hours 7 days a week.

Highest Quality Only Or Nothing At All

Jolie Cheveux is not in the market for being the cheapest thing available like our competitors. A simple facts, if your bundle cost around $60-$85 it is Synthetic hair extensions, and anywhere from $100-$500 for human hair extensions. With that stated, under any circumstances will Jolie Cheveux sacrifice quality to make a profit or to be affordable. We’re dedicated to offering the highest quality items for the fairest possible prices only. 

At Jolie Cheveux, our bottom line isn't the most important aspect of the way we do business. Our customers are. They always have been, and they always will be. 


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