Individual prices include FREE* standard shipping to destinations worldwide. Hair Extensions orders are sent directly to you from our warehouse in Dallas, Texas, USA. Processing your order may take 1-2 business days, and we are unable to ship out on the same day as purchase.
Once your order leaves our warehouse, we’ll send you an email confirmation with a tracking number. Third-party fees and express shipping charges are non-refundable.
Our shipping schedule is Monday through Friday with the exception of holidays.
*On orders $250 and above.
TAXES or DUTIES
|United States||USPS or FedEx||3 - 5 Business Days||State sales tax may apply in CA, NY, IL and TX||UPS Second Day Air|
|Canada||USPS Priority Mail||5 - 15 Business Days||Duties and customs charged by your country||N/A|
Tracking Your Order:
If you discover problems with the delivery of your order, please contact the courier. If you are unable to resolve the issue with the carrier, please contact us.
Tracking information will generally take 1-4 days to show up online.
Courier Phone Numbers:
USPS 1-800-ASK-USPS (1-800-275-8777)
We are not responsible for problems with the delivery of packages, and are not responsible for damaged or stolen shipments.
We are not responsible for changes in shipping rates or discrepancies from the courier.
We will not refund any shipping amount or tax.
We are unable to dispute the tracking information provided by the courier. If the courier claims the package was delivered, we have to believe that.